SMS Policy

What messages we send

When you give us your mobile number — by calling or texting us, filling out a quote request, or booking an appointment — we may text you about:

• A reply to your quote request, with pricing
• Confirmation of a quote request or appointment
• Appointment reminders and arrival windows
• Follow-up questions about your vehicle before a visit
• Changes to scheduling, including weather-related rescheduling
• Occasional service reminders, such as when a ceramic coating is due for maintenance

We do not sell your phone number, and we do not share it with third parties for their own marketing.

Promotional messages

Separately, our quote form has an optional checkbox for occasional promotional offers and special deals by SMS — unchecked by default. This is a second, independent opt-in: agreeing to quote and appointment messages above does not sign you up for promotional messages, and you can say yes to one without the other. Promotional messages go only to numbers that checked that box.

How you opt in

We only text mobile numbers that were given to us directly by the person who owns them — through our quote form, a phone call or text to our business line, or a booking. Providing your number for a quote or appointment is not a condition of purchasing anything from us. The quote form presents quote/appointment consent and promotional consent as two separate checkboxes, both unchecked until you check them.

Message frequency

Message frequency varies. Most customers receive only a handful of messages related to their specific quote or appointment. Promotional messages are occasional and go only to numbers that opted in separately — we do not run recurring marketing campaigns to everyone.

Message and data rates

Message and data rates may apply, depending on your mobile plan and carrier.

How to stop receiving messages

Reply STOP to any message from us to opt out. You will receive one confirmation message and no further texts from that number.

Reply HELP to any message for assistance, or contact us directly at (407) 813-8422 or info@dvppaintcorrection.com.

Carrier liability

Carriers are not liable for delayed or undelivered messages.

Privacy

Phone numbers collected through this site are handled as described in our Privacy Policy. We retain them only as long as needed to serve you and to keep records of work performed.

Questions

If you have a question about how we use text messages, contact us at info@dvppaintcorrection.com or through our contact page.